Support

Get in touch

Email info@audiotranscribr.com or use the contact form. A person reads every message and replies by email, usually within one business day.

Your account and billing

Sign in to your dashboard to see your usage, download transcripts and manage API keys. Invoices, your card and cancelling are under Usage & plan → Open billing portal. Cancelling stops future charges; you keep the plan until the end of the period you have paid for. Refunds follow our Terms.

Can’t sign in?

Sign-in uses a one-time code sent by email; there is no password. If the code doesn’t arrive within a minute, check your spam folder and request a new one. Still stuck? Email us from the address on your account.

A transcription went wrong

Check the status page first. Then email us the transcription’s id (shown under its name on the dashboard, starting with tr_) and what you expected, and we’ll look into it.

Developers

API reference: api.audiotranscribr.com/docs. Guides and examples: Developers. Lost your API key? Recover it.

Copyright and privacy requests

Copyright complaints and privacy requests (access, correction, deletion) go to info@audiotranscribr.com. How we handle them: Terms and Privacy Policy.